How can I order?
You can mail us or order us over the contact phone numbers. You can also order us on our Facebook page and avail a discount of 5% on the order. We offer a wide range of payment options, for customers with or without credit / debit cards.
How can I order without a Credit Card?
♦ Using Bank Transfer or Western Union, you need not use a credit or debit card.
♦ AFTER making payment, email us the payment details, item codes, measurements, special instructions and delivery address.
What sizes are your products available in?
All our products are tailor-made from scratch. We work with your measurements or size as provided during order.
Products can also be provided un-stitched on request. (Not valid for ready-to-ship products)
How do I submit my measurements?
Easy! After processing your online order, email us detailed actual body measurements of height, bust, under-bust, waist and hips.
In case any other measurements are required, our production department will contact you. (Measurements can also be entered in special instructions box at checkout)
For GIFT PURCHASE – Alternatively height and dress size (please see chart at size-guide ) can be provided.
I love the outfits in your gallery. However, I want small changes made, like long sleeves instead of short, longer blouse to cover my midriff, etc. are it possible?
Yes, all special requests are accommodated. While most changes are free of cost, any substantial changes resulting in extra cost for us may result in a marginal change in price. Details of all Changes/ Special Instructions must be repeated via email after order.
We have recently had cases, where the customer has expected his/her order to be executed, incorporating changes suggested by customer via email, weeks even months before actual date of order. We will NOT check email history before executing an order. If no email containing Special Instructions / Changes is received AFTER order is placed, order will be executed without any changes.
Do you have a showroom in New York/Mumbai/London?
No. Our Head-Office is located in Odisha, India.
You can get in touch over Whatsapp with us for enquiries & a private viewing in Paris and Dubai.
Do you have a catalogue?
No. Due to fast turnover of items and sale options, our products are available to view through our online store only.
Can you send me more pictures of your products?
Yes of course we can, via email and Whatsapp.
What is the delivery time?
Depending on the item, all orders are dispatched within 6 to 8 weeks. Please note that we do not give guarantee for delivery date as we have no control over extenuating circumstances that may delay delivery after they have been shipped.
Can I request a rush order?
Certainly you can ask for your order to be rushed for a special occasion. We do not charge extra for rush orders, however all rush orders must be paid for via Western Union Money Transfer or Bank Transfer . All rush orders are shipped in approximately 15 days (email to check exact time for your outfit) by the fastest possible International Speed Courier Service (transit approximately 4 working days). Please note that we do not give Guarantees for delivery date as we have no control over extenuating circumstances that may delay delivery after we have shipped.
Do you have any outfits that can be shipped immediately?
Please do drop in an email or Whatsapp your requirement. Our representative will inform you about the stock details and you can select from stock that can be shipped immediately.
Are your prices the cheapest?
We follow a Fair Pricing Policy, where all our items are competitively priced. No product is over-priced and no product is underpriced. If another store can give you the same product at a lower price, rest assured that this is due to inferior quality on their part. Quality goods are our priority and we would never lower prices by compromising on quality.
Do you share your customer list with other companies?
Do you have a special price for Boutique Orders?
Yes. Please write us with item numbers and quantities required for price discount if you are a boutique owner. Valid only for orders with minimum five units – totalling over INR 70,000 only.